A few months ago I was introduced to Flow Magazine. It's kind of an art and inspiration magazine based in the Netherlands. They now have International issues. Yippy skippy! I've never been so inspired by a magazine before and knew that since I rarely buy magazines anymore, that I would treat myself to the next issue. When I found out they had a new issue hitting the stands I decided to order it from their website rather than wait to find it at my local newsstand, mostly because I was dying to get my hands on their 2014 agenda too.
I placed my order and waited. And waited. I hadn't gotten so much as a confirmation email. I tried to contact them through their website without luck and finally reached out to them via Instagram.
I got an immediate response and the next day they had a package in the mail to me. Of course it was torture waiting the almost two weeks for it to travel so far but when I opened it, it was totally worth the wait! They had tucked all kinds of extras in my package as an apology for my trouble. Aside from my magazine and agenda, they sent me the last magazine, a blank journal, a poster and a bunch of postcards. It's like they know me. Hand me a bouquet of pretty things I can forgive most any transgression. Plus they were just so nice!
I am a stickler for good customer service and sadly, it is harder and harder to come by these days but the ladies at Flow went above and beyond and I wouldn't hesitate to order from them again. As a matter of fact they have a new book coming out called the Flow Book for Paper Lovers that I'm pretty sure I NEED. Me and pretty paper are like peas and carrots.
And then, as if I weren't already giddy enough, I opened the agenda and it is filled with all kinds of extras. Things like a mini bunting and envelopes and these stickers. My heart was racing. The quality is amazing.
Who needs a manicure? I'd rather spend my money on pretty planners thank you. These illustrations speak to me. In my next life I'm going to be a fabulous illustrator. Who has a beautiful singing voice. And is independently wealthy. But I digress...
For now I'll settle for recording my daily thoughts and activities here in my paper happy place.
i have never seen that magazine. love the planner. i can't wait to get a new one for 2014.
ReplyDeleteohhhhhhh it looks divine! must subscribe!
ReplyDeletemichele
Jenn-
ReplyDeleteI've never heard if this!
I'm so excited to find it!
Okay who do I complain to? Why have I never seen this magazine before? Do you know who will be carrying it in the states? It's sooooooooo pretty! I can see how you'll be filling your free time.
ReplyDeleteOh-I love it. I have never heard of the magazine but it was sure worth the wait- I hope you don't plan on calling them EVERY time to complain now that you know they send you extras!;>) lol Have a wonderful night "playing" with all your goodies. xo Diana
ReplyDeleteI've never heard of it, but it sounds wonderful!
ReplyDeleteBrenda
I have never heard of Flow, but I know that I need to find it. I am a sucker for beautiful paper.
ReplyDeleteHoley moley is that adorable! I LOVE the illustrations!!!!
ReplyDeletei follow them on instagram and have been thinking of ordering it too! glad to hear it is wonderful and now i'm convinced i must order! is it available at barnes and noble too? i don't think i've seen it there, but then i wasn't really looking for it...
ReplyDeletei hear you on customer service...it's very important to me too! enjoy your new goodies!!
Oooh, pretty pretty pretty. I love the style of the illustrations. I wish I could draw like that! Thanks for sharing. And I'm glad you all made it home safe and sound in the storms!
ReplyDelete~Angela~
Lovely! I absolutely adore that "What makes life Simple" postcard. I'll have to start following Flow on Instagram. Thanks for the recommendation, Jen.
ReplyDeleteOn this day after Thanksgiving, I wanted to let you know how much I like coming here to visit you. Yours is a quiet place, with parts of real life, ... and I love that there are no animated ads or sponsor buttons to wade through. Thank you for giving all of us so much of yourself!
ReplyDeleteI so appreciate great customer service. It sounds like they went above and beyond to ensure your happiness in their product. Lots of fun goodies you got!
ReplyDelete~Shanon
A new (to me) magazine!! I will definitely have to check this out. The illustrations are so fun and inspiring. Hope you and your family had a blessed Thanksgiving.
ReplyDeletethat agenda looks darling! if only i didn't already have one for 2014! so fun to be introduced to something new through you...then i know i'll love it!
ReplyDelete